Frequently Asked Questions for Families

Frequently Asked Questions for Families 2017-10-10T19:48:43+00:00
What’s makes Choose The Right Nanny different than an online nanny site? 2017-10-07T17:42:36+00:00

The difference is so much more than price! Choose The Right Nanny is a professional agency. The most important difference is “Customer Service”. These online sites are nothing more than unmonitored databases with no standards or requirements, no screening process, and little to no personal expertise to assist you through the process. Literally anyone with an email address and a phone number can register as a nanny. Your time and effort is required to weed through a myriad of profiles. In addition, your personal privacy is at stake each time you communicate with a potential care provider, also the background check offered by the site may not be as thorough as you are led to believe.

The bottom line is you get what you pay for.

As a professional agency Choose The Right Nanny will save you time and frustration by sending you qualified candidates selected specifically for your position. We’ll provide our years of experience, our personal touch and the supreme level of service our clients rely on. A counselor will work with you to listen and offer solutions for your specific needs and create a descriptive job profile. The candidates selected for your review will have verified references, the experience and qualifications you requested, and a preliminary background check completed. Before you hire your selected care provider, a more in-depth background report will be completed by a professional investigative firm at no additional cost.
CTR Nanny partners with families to streamline the process for them. We value your time and your privacy. Our clients deserve the very best care providers.

Why should I hire a nanny versus using a daycare? 2017-10-07T17:42:03+00:00

We recognize hiring a nanny is a premium solution to your child care needs. A nanny is a professional whose sole job it is to care for your child at home under your direction. You choose your child’s schedule, food, activities, and playmates. You ensure they are in the optimum environment to foster wholesome development. Experts agree that children’s needs are best met at home where they feel more comfortable, napping in their own bed, playing with their own toys, and enjoying one-on-one time with a loving care provider. Hiring a nanny also provides families flexibility regarding hours, snow days, sick days, and travel time. Many nannies stay with the family until the children are grown. They can also help with laundry, cooking, light housekeeping, grocery shopping and running errands!

Information to consider regarding daycare:

  • Daycare centers are institutionalized settings designed to care for and manage large groups of children.
  • Some daycares may claim to be preschools or schools; however an unplanned visit by parents may show otherwise.
  • Daycares are unable to provide one-on-one attention. Does your child need a hug or a special story read before nap time?
  • Daycares are frequently understaffed and therefore unable to consistently monitor the cleanliness of toys, sharing of pacifiers and bottles, toileting, diapering and napping facilities.
  • Understaffed daycare classes and age groups are commonly combined, violating teacher to child ratios. This occurs often after parents have dropped their children off and without parental knowledge.
  • Teachers and assistants are often overworked, underpaid and underappreciated causing stress and frustration. Staff turnover is very high in most daycare centers.
  • Parents have reported that the wrong bottles, blankets, pacifiers and clothing are often sent home at the end of the day, making one mother wonder if her baby was receiving her breast milk, or not!
  • Most daycares have a policy which states sick children are not allowed at daycare; although a visit to any daycare will confirm children with runny noses and coughs. Medications (antibiotics, Tylenol, etc.) are commonly administered. Colds, flu, RSV, and many other illnesses are frequently shared in daycare settings.
  • Your sick child means more time off from work for the parents.
  • Parents can expect to pay for days and weeks when your child doesn’t go to daycare.
  • Daycares have set hours. If you have to work late you will need a back up to pick up and care for your child or face exorbitant fees for being late. Need to work on Saturday or a holiday? Most daycare centers are closed on Saturday and most holidays.
Doesn’t my child need the socialization a day care provides? 2017-10-07T17:41:33+00:00

There are many ways for children to learn social skills. A nanny may carefully select play dates, attend activities and outings, go to the park, story time, classes, encourage playing with siblings, provide love and attention, and all the socialization your child needs. You should also consider that children model the behaviors they observe and many of the social behaviors exhibited in daycare settings aren’t always ideal. You may not want your children learning some of the social behaviors that other children have.

Why do you charge a Registration Fee? 2017-10-07T17:41:04+00:00

This fee covers some of the costs incurred before and during the candidate search. There is time and labor involved in setting up your family profile, the work order, advertising, interviewing, and background screening. We do all this regardless if you ultimately hire a candidate from Choose The Right Nanny. The annual fee guarantees that you have full access to CTR Nanny Services for one year from the first day of registration.

What is your guarantee policy? 2017-10-07T17:40:39+00:00

CTR Nanny offers a minimum 90-day conditional referral policy, depending on the placement option you select. Should your full-time care provider leave during that time, we will refer qualified applicants to replace the provider with no additional agency fees. All of our permanent providers are encouraged to make a minimum of 1-year commitment.

Short-Term placement: We guaranty your provider to the extent that they will arrive and perform according to scheduled services. If an On-Call provider is unable to fill the commitment, another provider will be provided or your account will be credited toward another placement. More detailed information is contained in the Client Services Agreement.

May we have a trial period? 2017-10-07T17:40:12+00:00

Many of our candidates seeking a permanent position are currently employed or may not be able to commit to an extended trial period. The following guidelines must be applied: The trial period should not exceed 1-2 weeks. In most cases a weekend is sufficient. All expenses (travel, employee compensation, food and housing) are the responsibility of the family. CTR Nanny doesn’t charge an agency fee for a 2-3 day visit; however if the provider stays with the family for more than 3 days, an agency fee of $75 per week will be charged and credited toward a full time placement fee within one year of service. There are no trial periods for short-term/On-Call candidates.

Are there local candidates to fill my position? 2017-10-07T17:39:46+00:00

CTR Nanny always initiates our search for qualified candidates in the area in which a family resides. Many times live-in placements come from outside your local area. CTR Nanny is a national placement agency and we recruit across the U.S.

How long does it take to hire a suitable full-time care provider? 2017-10-07T17:39:18+00:00

Anywhere between two days to six weeks. Quality care providers are in demand constantly and the applicant list changes daily. The delicate nature of finding the right provider for your family should not be rushed. Requests for specific special needs experience may prove more challenging. We approach each placement with patience and care.

How long can I expect my full-time care provider to work for me? 2017-10-07T17:38:50+00:00

CTR Nanny Candidates are committed to work for a 1 year period, with the exception of short-term placements. On the average, our full-time caregivers stay in a home one to 3 years. A vacation or travel nanny works for shorter periods as specified by the employing family.

What are the responsibilities of the care provider? 2017-10-07T17:38:21+00:00

A nanny’s primary responsibilities are concerning the care and welfare of children. Housekeepers are responsible for the cleanliness of the home. Home managers are responsible for the smooth running of the household and all related matters.

Will my nanny do anything for me besides childcare? 2017-10-07T17:37:51+00:00

Nannies will perform child related duties as specified by the employing family. When a family has school-aged children a nanny may be able to do other household related tasks, (grocery shopping, light housekeeping, meal planning, etc.) but their primary responsibility should remain the care and nurturing of the children. Should a family require the nanny to perform duties that are not child related, (i.e.: dog walking, snow blowing, yard maintenance) additional compensation is required. A detailed work agreement will be provided to you.

What is the difference between a part-time, full-time and live-in employee? 2017-10-07T17:37:26+00:00

Part-time: expected to work 15 to 29 hours per week.
Full-time: expected to work 30+ hours per week.
Live-in: will live with your family and work a set schedule with one to two days off per week, this type of employee will require a separate bedroom or living quarters, food and a salary.
Temporary: works for three months or less to a set schedule of 20-45 hours per week.
Occasional: works short-term “on call”, as needed, less than 15 hours per week (e.g. a babysitter)

Is my live-in nanny on duty 24/7? 2017-10-07T17:36:57+00:00

The short answer is no. Nannies usually work on a schedule of 8-12 hours per day and 5-6 days per week. Most full-time nannies work between 45-55 hours per week, and at most 60-65 per week.. Nannies need a break from their job to feel refreshed, happy, and able to have a social life. You will also need to be aware of the over-time laws in your state.

When my kids are in school the nanny is free so that is her time off, right? 2017-10-07T17:36:32+00:00

Not in most cases. Question: “Is the nanny expected to be available for emergencies (sick child, snow days) or required to do tasks during school hours?” If the answer to either of these questions is “Yes” then she should be compensated. If she can go about her own business, without regard to your family, she may be considered off.

How do you find your care providers? 2017-10-07T17:36:05+00:00

CTR Nanny locates most of our care providers by word of mouth, from nannies and parents. We also advertise online, through newspapers, colleges, and parenting magazines, and host several job fairs a year.

Will we be able to personally interview the full/part-time care provider before hiring? 2017-10-07T17:35:40+00:00

Absolutely! We highly encourage you to meet with the caregiver and go over your job description in detail. On-Call providers are assigned by the agency and personal interviews are not possible.

Do we pay care provider fees to the agency or to the care provider directly? 2017-10-07T17:35:16+00:00

Choose The Right Nanny is a referral agency only. We don’t hire any care providers. You’re responsible for the care provider’s wages. CTR Nanny will negotiate your salary and benefits with the caregiver. We partner with expert sources that may assist you with information regarding payroll, taxes, tax credits, payroll savings accounts and healthcare.

What are the appropriate fees to pay a care provider? 2017-10-07T17:34:50+00:00

Salaries vary based on different criteria: duties, responsibility, maturity and experience, geographic area, live-in or live out, education, hours, and other requirements. CTR Nanny Placement counselors can assist you based on your individual situation.

Do I have to pay taxes on the nanny’s pay, or can I just pay cash? 2017-10-07T17:34:21+00:00

Hiring a household employee makes you an employer. You’re required by law to pay your share of the taxes. There are fines and penalties for those who “pay off the books” or “pay under the table”. There are many tax benefits which may offset some or all of the taxes. CTR Nanny encourages families to abide by the law and not all CPA’s are familiar with household employment law. You counselor will refer you to experts in the field.